Did you know that you can use an image in a twitter poll? Here’s our step by step guide of how to achieve this:
Step 1 – Get your twitter account whitelisted
To do this simply email advertiserhelp@twitter.com with your twitter username asking them to whitelist your account for adding images to twitter polls.
You should receive a response to your email within 1 business day to hopefully say that your account has been whitelisted for this feature.
Step 2 – Sign into Twitter Ads Manager
To do this go to http://ads.twitter.com and log in with your usual twitter log on details if you are not already logged into twitter.
Once logged into the ads manager click cancel or the x in to top right hand corner of the pop up to close the campaign objective pop up.
If you haven’t used the ads manager before you may need to add your credit card details but you won’t be charged for creating poll tweets provided you don’t select the promoted option (more about this later).
Step 3 – Create the Tweet
To do this click on Creatives then Tweet composer (New).
Then select go to the legacy composer in the “Don’t see the ad format you need?” section.
Then deselect the Promoted-only option if you want to create free tweet. Leave this selected if you want to create a paid tweet.
Then add some text, an image and some hashtags into your tweet.
Once you have done this click on the Create poll option.
Now add 2-4 polls options and then select the amount of time you would like the poll to run for (between 5 minutes and 7 days.)
Then select Done and then Tweet and you Tweet will be posted to Twitter.
Note with poll tweets there is currently no option to schedule the tweet only publish it to twitter straight away.
And that’s all there is to it. Let us know how you have incorporated polls into your tweets.
Hi Lucy,
What are the image specs – dimension and best res if I am creating my own in illustrator?
Thanks
Hi Patrick,
I use the image size of 1024x512px which works well for me. The latest 2021 guidance is to use an ideal image size of 1200px X 675px and an aspect ratio of 6:9. In terms of resolution I use 300 dpi but you could use something bigger although you do have a maximum file size of 5mb when uplaoding images to Twitter.
Hope this helps.
Thanks
Lucy
Hello Lucy, my handle has been whitelisted but after I pick a photo\video I don’t see any “create poll” button. How come? Thank you for you kind attention 🙂 Emanuele
Hello Emanuele,
You need to ensure that you are using the legacy composer in twitter ads manager in order to be able to add an image within your poll tweets. It will not work if you use the newer version of the tweet composer or a social media scheduling tool then it will not work.
Let me know if you manage to get it working. If not I would be happy to put together a short video demonstrating how to do it for you.
Thanks
Lucy
I tried adding the photo in legacy but whenever I press done to add it the poll icon disappears and vice versa, have Twitter removed this feature from Legacy?
Hi Filo,
It sounds like your account has not been whitelisted by twitter to add images to poll tweets. Did you email twitter to ask for this feature to be enabled? If you have already done this and you are using the twitter ads manager (https://ads.twitter.com) legacy composer and it still does not work then I would email twitter again as this feature is still working within my account so it does not look like it has been removed.
Thanks
Lucy